Must have social media tools to engage your customers
I presented at the OCRI, Zone5ive event today and I focused on must have social media tools to engage your customers. As I was preparing for this presentation I needed to figure out a starting point as customer engagement is as vague as being “green”. So I took a look at the websites of companies that typically attended these events to find a starting point. To explain where I came from I used the analogy of social media being the invitation to the house party and the house being the company website. I went further to stress that...
read moreIncreasing employee engagement by using social media
Several weeks ago I was invited to create a 3 minute video about the use of social media to engage employees. I did create the video however it’s guaranteed to give someone a seizure, my video editing skills need much improvement. It’s on my to do list to edit and improve so I don’t have a video for you to see, however I do have a detailed presentation in regards to this. When I started to work on this project I knew that there was a number of people that did not like their jobs however I was very surprised to find out the...
read moreA must for websites that have frequent updated content
It’s 2009 and I find it very frustrating that websites are still behind the times. There are some websites of various groups that provide updated content for their events, notices etc.. The only way to know this is by visiting the website it’s very time consuming to do this and very frustrating for the user. The solution to this is very simple, RSS feed. This has been explained in detail before so I won’t go into details of what this is. Suffice to say, if you do fall into this category, just install an RSS...
read moreRSS Readers
Now that you know what RSS is all about, here’s a little information on RSS readers/aggregators. RSS readers are very similar to email clients. They are free so if you don’t like the functionality of one you can quickly and easily move to another. Some?of the RSS readers are? google reader bloglines newsgator my yahoo feedburner They all work on the basic principle of creating an account logging in adding the URL of the site you want to follow The alternate way to follow a site is to look for one of the icons above, this will...
read moreWhat is RSS?
Have you bookmarked your favourite websites and check them on a regular basis? If you find this rather time consuming and frustrating when the website you look at has the same information from a couple of months ago then?RSS is for you. ? RSS aka Rich Site Summary or Really Simple Syndication?is a format for delivering regularly changing web content like headlines, update notices, blogs, wikis etc…?directly to you.?It saves you time and helps you to get the information you want quiclky, after it was published. Another analogy is a...
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