Happy New Year

Happy New Year I hope you took time to eat drink and be merry. 2009 was a challenging year for many with the economic crisis still having it’s effects on businesses. This year should be better for everyone. As a social media strategist I find that customers generally ask the same questions. During the course of the year I will be answering these questions. The biggest one that I will discuss today is the business case for participating in social media. My answer to that is that it is no longer “should we participate” but how...

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