Must have social media tools to engage your customers

I presented at the OCRI, Zone5ive event today and I focused on must have social media tools to engage your customers.  As I was preparing for this presentation I needed to figure out a starting point as customer engagement is as vague as being “green”. So I took a look at the websites of companies that typically attended these events to find a starting point. To explain where I came from I used the analogy of social media being the invitation to the house party and the house being the company website. I went further to stress that...

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Social Media Summer Series

Summer is here, although it’s hard to believe due to all the rainy cold days we have been having lately. It’s also the time when most people take their vacations and the office is generally quite and things slow down a little. So if you are looking for some excitement how about some personal development on the social media front. We have just launched our Social Media Summer Series. Three great topics to inspire and enlighten you to embark on a social media adventure. Twitter demystified – July 14th 9:30am-noon There has...

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